How We’re Different

How We’re Different

Clients spoke and we listened to the many reasons why they say our services and team members

sets us apart from the rest and makes us the best!

 

1. We are family owned and operated

When you join Brite Touch Cleaning family you become an extent of our family meaning we actually care about your needs and your home. You are not just another account or number to us unlike our competitions, which are franchised cleaning companies, who only care about making you and your home another account to add to their list of accounts.

 

2. Convenience

  • Book online anytime 24/7 – Book Now
  • Customer login anytime 24/7
  • Flat rate pricing with no hidden fees
  • Convenient credit card payments
  • We bring all of our cleaning supplies
  • We handle all employees, taxes, background check, payroll, worker’s compensation and more
  • No contracts, our quality of work is our contract

 

3. Our Awesome Customer Services

You get personalized attention every time from the owner Melinda and our cleaning team members plus our office team each and every time. Our clients also have the privilege of contacting me the owner directly during business hours and after business hours by calling, e-mailing or texting.

 

4. 100% Satisfaction Guaranteed

We strive high to provide you with a Brite Touch Cleaning each and every time but we are humans and will make mistakes. Our guarantee to you is if you are not 100% satisfied with your cleaning, Call us right away and we will return and address the areas of concern to at no extra cost to you.

 

5. Staff

  • All Brite Touch Cleaning and office team members are carefully screened, background check and one on one interviewed through an extensive process.
  • Our team members are bonded and insured.
  • Extensive in house training and orientation.
  • Uniformed team members with ID.
  • We hire team members that are warm people, not warm bodies, friendly, focused on client satisfaction and follow our company core values.

 

6. Communication

Communication is a key factor and very important to us. We are always ready to listen to your feed backs whether they are positive or dis-satisfactory. With Brite Touch Cleaning, we welcome your feedback on how we are doing and letting us know how satisfied you are. Or if that isn’t the case, how we were with your cleaning or to discuss any questions or concerns you may have.
Sometimes we know it is difficult to discuss any dissatisfaction or concerns you may have but communicating with us will give us the opportunity to know if there is anything we can do to improve our services to better serve you. Your input as our customer, is always, valuable to us. So please take a moment and let us know how we are doing. Thank You.